Effective Date: 13 March 2026
Last Updated: 16 March 2026
1. Who We Are
Moira Media is a brand strategy and communications agency based in South Africa. We work with businesses to develop intentional brand narratives, content strategies, and digital presence.
For any privacy-related queries, you can reach us at:
Email: info@moiramedia.co.za
Website: www.moiramedia.co.za
2. Information We Collect
We may collect the following types of personal information:
Information you provide directly
- Your name, email address, and phone number when you complete our contact form or reach out via email
- Business name and industry when enquiring about our services
- Any information you choose to share in correspondence with us
Information collected automatically
- IP address and browser type when you visit our website
- Pages visited, time spent on site, and referral sources via analytics tools
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use your personal information only for legitimate business purposes, including:
- Responding to your enquiries and providing the services you have requested
- Sending relevant updates, proposals, or information about our work where you have expressed interest
- Improving the functionality and content of our website
- Complying with legal obligations
We do not sell, rent, or trade your personal information to third parties.
4. Legal Basis for Processing
Moira Media processes your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. Our legal bases for processing include:
- Your consent, where you have provided it
- The performance of a contract or pre-contractual steps at your request
- Our legitimate business interests, where these do not override your rights
- Compliance with a legal obligation
5. How We Store and Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Your information is stored securely and accessed only by authorised personnel who require it to perform their duties.
We retain your personal information only for as long as is necessary for the purposes described in this policy, or as required by law.
6. Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors engage with our content. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies: necessary for the website to function correctly
- Analytics cookies: help us understand visitor behaviour so we can improve the site
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.
7. Third-Party Services
We may use trusted third-party tools and platforms to operate our website and deliver our services, including analytics providers and email platforms. These third parties are required to handle your data in accordance with applicable privacy laws and are not permitted to use it for their own purposes.
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
8. Your Rights
Under POPIA, you have the right to:
- Know what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us at info@moiramedia.co.za. We will respond to your request within a reasonable timeframe.
9. Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on our website with the date of the most recent revision. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, we would love to hear from you.
Moira Media
Email: info@moiramedia.co.za
Website: www.moiramedia.co.za
